Ring Doorbell 2 Not Working At Night

I just installed my Ring Doorbell 2 a couple of nights ago and it doesn't work at night. I called in for support and was told that my porch light was causing it not to work. The recommendation was to move the Ring to the other side of the porch or move the porch light?? It doesn't make sense to have the doorbell on the right side of the door when everyone rings a normal doorbell on the left side and I'm not moving a porch light. I find it hard to believe that you can't leave a porch light on and have the Ring work. I've read through numerous threads and everything says for videos to be in color at night you need enough light. Well I have street lights and a porch light but all I see is black! I moved to a new state for the first time in my life, I was here less than 2 months, and my vehicle was stolen. I purchased Ring Doorbell 2 and Ring spot light camera. I'm nervous that the spot light camera is going to have the same issue because of street lights and flood lights. If neither work at night, why have them? I'm here during the day working from home, I need to see what is going on at night - Help please!