Ring Video Doorbell
Ring doorbell 2 not recording unless 4 feet away
My ring doorbell 2 will only record and alert if a person is within 4 to 5 feet. I have the correct subscription and i have an android. My other camera works perfect. Please help. Thank you!
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21-04-2022 09:08:02
Responses (4)
- T
Hi Neighbors. This most likely due to how your Motion Settings are configured and how your doorbell is placed. This Help Center article [here](https://support.ring.com/hc/en-us/articles/360038694992-Proper-Positioning-for-your-Ring-Video-Doorbell-3) has information properly position your Doorbell for accurate motion detection.
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30-01-2023 02:49:23
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- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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01-03-2023 02:49:37
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user10140
I am having same issue - what is the fix?? This has been an issue for weeks if not longer
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26-04-2022 03:48:22
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