Ring Doorbell 2 Not Recording SOME Motion

Hello, I've searched these boards to see if some have had this similar issue. My problem is that sometimes my doorbell does not record some motion. I have a wired cam that also records in the same frame and it sometimes captures what the doorbell has not. The time-lapse on the doorbell will sometimes capture what was supposed to be a video recording. This has happened off and on in the past and I've tried all the troubleshooting steps that I can find before I decided to create my own topic. Is there a fix for this?