Ring Video Doorbell
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K
Ring Doorbell 2 Motion Alerts - Every 30 minutes EXACTLY - ERROR
troubleshooting
cs-support
I'm getting Ring motion alerts exactly every 30 minutes, non-stop since installing my Ring Doorbell 2 last week. There is never any motion in the video, and it's not recording actual motion (like when I leave the house or a package is delivered). HELP! 
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24-02-2020 08:53:12
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Chelsea_Ring
Hi @kcphotography, have you reached out to our support team on this? This kind of situation is a little out of the norm, so it may be best to address it with them first. Please reach out to them [here](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch) and let us know how it goes!
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25-02-2020 07:57:52
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