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Ring Video Doorbell

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Ring doorbell 2 lighting up at night
device-settings
hardwired-battery-video-doorbell

I just have my Ring doorbell in the house testing it out but noticed at night once everyone goes to bed it lights up every 15 minutes and sets my in house cameras off. It’s strange but the Ring doorbell itself doesn’t indicate that it has sensed anything.

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04-01-2020 12:37:43

Responses (4)

  • C

    What exactly do you mean when you say it "lights up". Can you describe that in more detail.

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    04-01-2020 02:56:06

      I

      Mine does the same thing light up as if you turned the porch light on. Sets off my other cameras but does not indicate on the ring app that anything happened.

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      31-01-2020 08:47:06

      C

      Glad to hear I am not the only one. Customer service asked questions but never resolved.

      0

      31-01-2020 11:23:10

      C

      The white light blinks about every 15 minutes at night when no one is in the living room. I'm attaching a screenshot of my wyze camera events. The bright white light spot in the pictures is where the Ring doorbell sits. It's making my wyze cameras to detect motion during the night. ![864696ED-710F-4A6B-86AC-125C6DE3E9F6.jpg|1242x2208](upload://oPCA3CODpDRor83qSLZooELCwE.jpeg)

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      31-01-2020 11:31:16

      I

      Yes that is the same thing I have going on it sets off the other cameras from the light in the window by the ring bell

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      02-02-2020 01:59:54

  • R

    I am surprised no one has provided a solution for this. It is as simple as disabling snapshot capture feature in your Ring app under device settings. This feature seem to capture snapshots on specific intervals to backfill for an event. My security cameras had the same problem due to this feature.

    1

    16-06-2020 11:51:22

    • 5

      I know it’s been quite a few years since this original post, but I am experiencing the same thing with my Ring Doorbell 3 Plus. Did anyone ever find out why it lights up all through the night? Thanks.

      0

      05-05-2024 05:38:11

      • C

        If you have the Snapshot Capture feature enabled, you may see the infrared light on your Ring device turn on at the designated interval during the night when those snapshot images are being taken. This is to ensure the images are well lit and not completely dark. You can learn more about the Snapshot Capture feature here, including steps on how to turn it on or off, and how to adjust the interval at which snapshot images are taken.

        0

        07-05-2024 10:36:10

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