Ring Video Doorbell
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Ring doorbell 2 does not go into setup mode.
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Video Doorbell 2 does not go into setup mode. I have tried every option mentioned and it stil does not enter setup mode. - Battery is fully charged. - When factory reset button is pressed, it goes through the process. After that there is nothing else when the "Setup" button is pressed.
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22-11-2020 07:16:28
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Marley_Ring
Hi there, @whab5200! If you've charged the battery for several hours, and performed a reset by holding the setup button for 20 seconds, you've certainly tried all the steps that I'd recommend here. For more in-depth troubleshooting, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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24-11-2020 04:57:34
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