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R
Ratbutt
My video doorbell has stopped ringing my iPhone. All the settings look ok, and I get notifications in the app itself, but nothing else? Help please!
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24-10-2022 17:53:16
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J
Justin_Ring
Hi @Ratbutt. If you are no longer receiving notifications from your Doorbell on your phone, try the following steps:* Check that your Doorbell is still online and working to access a Live View. If it is offline, you will have to go through [reconnecting it to your wifi](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Video-Doorbell-or-Security-Camera-to-Wifi-or-Change-Your-Wifi-Network).* [Reboot your Doorbell from the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-).* Verify that the notification permissions are enabled for Ring in your phone settings.We also have this Community post [here](https://community.ring.com/t/how-to-troubleshoot-ring-notifications-on-ios-and-android-devices/131556) with other troubleshooting steps you can try as well to fix your notifications. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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25-10-2022 18:45:10
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