Responses (3)

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Caitlyn_Ring

Hi @simonsen007. For any questions or concerns regarding physical damage to your Ring device, you'll want to reach out to our support team. They can take a look at your device's [warranty](https://ring.com/warranty) and determine the next step. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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26-04-2021 20:45:29

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sdbinnl

I did reach out to your ‘support team’ and received no advice. (well, none that was usable). I dont care about warranty I just want a doorbell that works.The button splits meaning the material used is not fit for purpose. Can you tell me where I can just get a new button as I paid a lot of money for the ring equipment and and extremely annoyed.

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15-06-2021 08:12:35

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user53062

Did you get any luck with a replacement button. I have the same problem

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31-07-2023 08:56:38

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sdbinnl
I did reach out to your 'support team' and received no advice. (well, none that was usable). I dont care about warranty I just want a doorbell that works.The button splits meaning the material used is not fit for purpose. Can you tell me where I can just get a new button as I paid a lot of money for the ring equipment and and extremely annoyed.
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15-06-2021 08:11:46
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sdbinnl
I did reach out to your 'support team' and received no advice. (well, none that was usable). I dont care about warranty I just want a doorbell that works.The button splits meaning the material used is not fit for purpose. Can you tell me where I can just get a new button as I paid a lot of money for the ring equipment and and extremely annoyed.
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15-06-2021 08:11:46
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Reply