Ring Video Doorbell
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L
Ring door bell 3 offline
battery-video-doorbell
troubleshooting
my ring doorbell 3 works a couple times then is offline have to take battery out and put it back in and it will work again for a couple times
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31-10-2020 01:25:07
Responses (3)
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Tom_Ring
Hi @leedinn. When your Doorbell falls offline, it is usually do to the signal strength. Check out this Community post [here](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/How-it-Works-Your-Ring-Device-RSSI-Good-vs-Poor/ba-p/751#M4) to learn more about RSSI. You might need a [Chime Pro](https://shop.ring.com/collections/accessories/products/chime-pro-gen2?utm_source=google&utm_medium=cpc&utm_campaign=1739003666&utm_term=chime%20pro&utm_content=68785986715&gclid=CjwKCAiAnIT9BRAmEiwANaoE1TdugzrWzCVpZ21YE6PxoZv_mNit_fdKp10UCdaUImk-qjoAyI-ZUxoCh-YQAvD_BwE&gclid=CjwKCAiAnIT9BRAmEiwANaoE1TdugzrWzCVpZ21YE6PxoZv_mNit_fdKp10UCdaUImk-qjoAyI-ZUxoCh-YQAvD_BwE&gclid=CjwKCAiAnIT9BRAmEiwANaoE1TdugzrWzCVpZ21YE6PxoZv_mNit_fdKp10UCdaUImk-qjoAyI-ZUxoCh-YQAvD_BwE) to boost your signal and keep your Doorbell online. I hope this helps.
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03-11-2020 04:51:53
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