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Ring Video Doorbell

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Dixie67

Ring camera gone from colour to black & white
battery-video-doorbell
troubleshooting

My ring doorbell has gone from colour to black & white. I’ve reset it, rebooted it and it’s still not working properly. Can anyone please advise me?

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06-05-2024 11:57:47

Responses (1)

  • C

    Caitlyn_Ring

    Hi @Dixie67. Is this during the day or at night? If possible, can you please share a screenshot of the black and white view you’re seeing from your Ring Doorbell? I’m happy to take a look at what’s going on here.

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    08-05-2024 05:01:18

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