Ring App uses 'in-call' speaker - can this be changed?
Hi all, When answering a ring via android app on Galaxy S9, the call volume is played through the 'in call volume' speaker, e.g. the speaker at the top of the handset designed for use during phone calls. As a result I can't hear the person at the door unless I hold the phone to my ear, defecating the object for having video. Does anyone know how I can play the in call audio through my main phone speaker? Thanks in advance! Jamie
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15-01-2020 04:12:37
Responses (11)
- M
Samsung galaxy s10 same problem. This is an old problem now. When can we have a fix?
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11-05-2020 08:16:49
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- JJ
Wow, what's up Ring moderators, as folks seem to be posting about this for at least a few months? Makes me glad I'm still on an old galaxy S5 phone. I ran across these posts while wondering why I have no choice about where the Ring audio comes from on my phone. Wouldn't it be a good solution to allow you to select between the speaker and the more private speaker that goes next to your ear? Like a regular phone call allows. In this way I could at least have some privacy if I am "answering the door" while I'm in public with other folks around. Just a thought.
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12-05-2020 01:16:52
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JJAnother idea - as a temporary workaround - for those using phones, have you tried using a headset? I know that my S5 (which admittedly does not have the problem since the sound eminates from the internal S5 "speakerphone" speaker) I can plug in a headset and the Ring session audio moves to that headset. Perhaps a bluetooth headset would also work. Not a convenient solution however for the Note users / tablet users :-(
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12-05-2020 01:58:09
- S
I see a lot of people are having the same problem. I have the galaxy S9+ and found out the problem is the bluetooth button. My ring was working just fine until I bought a galaxy watch. Turned my bluetooth off and I can hear the ring from the speaker.
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15-05-2020 11:55:09
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LI also have a galaxy watch, turned off bluetooth and then ring would work on speaker phone. Please ring team try to fix this up, I dont want to have the need to turn off bluetooth every time I have a ring alert. Thanks
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18-05-2020 10:22:48
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Sheteaches
Jamie, bc you have a newer Galaxy phone, you will see a thread dealing with this. It is a problem across the board with our phones and the ring app. The newer android phones have multiple microphones and it is not a mic from the bottom as in an IPhone. Because of this the sound gets distorted. If you will search the thread dealing with "Ring 2 audio problems", you will see you are not alone. We are all waiting for a fix! My Ring audio works fine through my IPad and Echo Shows, but I have the Galaxy 10 +, and my husband has the Galaxy 8+ and we are both having issues. Wish I had an answer for you...:neutral_face:
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15-01-2020 08:33:01
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