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• J

  Justin_Ring

  Hi @user36767. A factory reset could help, but before doing so, you can first try going through these steps to see if they help with missing motions: * [Optimize your Motion Settings ](https://support.ring.com/hc/en-us/articles/210243483-Utilizing-Motion-Zones-with-your-Ring-Devices) for your Doorbell. One example of this would be increasing the Motion Sensitivity of your Doorbell. If your Doorbell is battery operated, you also want to look into its [Motion Frequency ](https://support.ring.com/hc/en-us/articles/115003477106-Understanding-and-Optimizing-Motion-Detection-with-Motion-Frequency)and set it to Frequent, which could drain the battery quicker but helps prevent missing motion events. * [Reboot your Doorbell using the Ring app ](https://support.ring.com/hc/en-us/articles/7438395032980-How-to-Reboot-your-Ring-Doorbell-or-Security-Camera-from-the-Ring-App-). * If you have [Smart Alerts](https://support.ring.com/hc/en-us/articles/360032947972-Refining-Your-Motion-Alert-Notifications-for-People-and-Other-Motions-) enabled, disable them to see if it makes a difference, or vice versa. * Verify your Doorbell’s signal strength, also known as [RSSI, is at a good level](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229). Regarding your battery draining quickly, we have this Help Center [article](https://support.ring.com/hc/en-us/articles/4405531384468-How-to-Fix-Unexpected-Battery-Drain-in-Your-Ring-Video-Doorbell-or-Security-Camera) with steps to try. I hope this helps.

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  20-02-2023 06:41:33

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• S

  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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  22-03-2023 06:41:47

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