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Ring Video Doorbell

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A
Ring 3+ No bracket in box

I purchased a ring 3+ doorbell to replace my current ring 2. It does not have a bracket to mount to like my Ring 2 has.

946

0

0

12-06-2020 10:23:44

Responses (1)

  • C

    Hey @Athayer44. If you're missing a certain part, you can contact our support team to get spare parts. In addition, you can purchase spare parts [here](https://store.ring.com/products/spare-parts-for-video-doorbell-3). For support, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

    0

    15-06-2020 10:47:45

      A

      Yeah, they made me buy a part that should’ve come with the new door bell and shipping was more expensive than the part.

      0

      15-06-2020 11:48:16

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