Ring 2 doorbell Battery not charging
My Ring 2 Doorbell (Front Door) seems to be just running off battery, despite being properly connected to an energized doorbell transformer. I purchased a new battery and replaced the one in the doorbell, but it also appears to be dropping in charge % like the original battery. Is there some way to resolve this issue?
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09-05-2020 05:24:41
Responses (2)
- W
Did several hard resets. Battery still not charging, voltage % still dropping.
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10-05-2020 03:26:51
WI’ve done several hard resets and reinstalled/setup like a new unit in the Ring App. It’s wired to a measured19.2 VAC doorbell transformer but it is still not a charging the brand new battery. Any more solutions or do I need to get this Ring 2 replaced to keep the battery charged?
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12-05-2020 08:09:03
- U
I have had same issues and noticed that doorbell is very hot. Today find out that plastic behind doorbell is melt even outdoor temperature is zero degrees celsius.
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10-05-2020 06:52:21
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RingFanatic
Try doing a hard reset. This happened to me, I noticed that the Ring was not charging and battery charge was going down on a daily basis. After confering with Ring support, doing a hard reset resolved the issue.
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09-05-2020 01:04:19
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