Responses (1)

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  Chelsea_Ring

  Hey @UncleAl88. Thanks for reaching out to the Community for more help here! Despite user manuals stating otherwise - a resistor is not required when connecting direct to a transformer for the Ring Video Doorbell 3/3+. In addition, the diode is built in so no external diode is required with digital chimes. You can learn more about what the setup should be like in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360042031971-How-to-Connect-Your-Ring-Video-Doorbell-3-Directly-to-a-Low-Voltage-Transformer-Without-a-Pre-existing-Doorbell-).

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  26-06-2020 05:19:59

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  UncleAl88

  Thanks. I also have a doorbell gen 1 that I might use in a location without power. Does a gen 1 need the resistor?

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  26-06-2020 05:51:52

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  Chelsea_Ring

  @UncleAl88 Yes! The Ring Video Doorbell Gen 1 needs one, as you can see in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/205180710-How-to-Connect-Your-Ring-Video-Doorbell-Directly-to-a-Low-Voltage-Transformer-Without-a-Pre-existing-Doorbell-). :)

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  26-06-2020 05:55:27

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  eyebrows

  It's not just the user manuals - [Wirewound Resistor – Ring](https://en-uk.ring.com/products/wirewound-resistor-for-video-doorbells) gives the impression you'd need a resistor also as it is 'compatible' with 3/3+. A very inconsistent message for a new user (like me!).

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  03-01-2021 12:07:29