Removing faceplate from doorbell pro v3

We had a contractor install the doorbell, and when they left they took the screwdriver. So I talked to Ring and asked if the doorbell screwdriver I have (from a V2 doorbell) would work, and they said no, the Pro V3 used a different security screw. So I got them to send me a new one, and now that it's here it's the same as the one I have. So I have a couple of quetions: Is the V2 screwdriver the same as the Pro V3 (it appears to be a mid-sized torx)? I'm not sure that the installers actually put a screw in there. I can pull the bottom of the faceplate away from the doorbell on the left side where the security screw would go. Since that's the case, do I just need to pry it off the doorbell? Thanks.