Ring Video Doorbell
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Recoding only records visitor audio
recording-length
hardwired-video-doorbell
audio-quality
Hi there. I only purchased and installed my Ring Wired Doorbell recently. I noticed that when I watch back on recordings that the audio recorded is of the visitor only. Does it not pick up on my audio. All I get is a one way audio on the video. Any help would be grateful.
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02-02-2022 08:28:49
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Marley_Ring
Video connection concerns like this can often be caused by wifi signal interference. Check out your [RSSI in the device health section of the Ring app](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229), to ensure for optimal wifi signal. If your wifi signal and speeds are sufficient, check out our [Help Center article on ports and protocols](https://support.ring.com/hc/en-us/articles/205385394-The-Protocols-and-Ports-Used-by-Ring-Devices). I hope this helps ! :)
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04-02-2022 04:10:47
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