Ring Video Doorbell
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L
Price increase update--timing
negative-feedback
cs-support
ring-protect-plans
Like everyone I was upset at the July 1 price increase. Especially since mine was just renewed on Mar. 20, 2022. I chatted with an agent "Jhofeih" and s/he confirmed that I won't be forced to pay the $39.99 until Mar. 20, 2023. I took screen shots and s/he emailed me a confirmation of what we discussed along with our chat log. So it seems that we won't be charged the higher rate until your "contract" is up for renewal.
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02-06-2022 12:59:16
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Afrolicious
I am not to happy for the price increase. The updates that were mentioned are really not benefiting the subscribers, this is really disappointing. I recommend better updates screening unnecessary postings on the neighborhoods, system block outs, weather updates where there are other apps available for weather updates this should not be on the Ring. We need longer access recordings to download.
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03-06-2022 03:12:13
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