Powering Ring Doorbell with AC adapter....
I have connected my ring video doorbell (gen 1) to an AC adapter which from memory, puts out 18V and 500mA. I'll attached a photo of the specs. Before I close up the cladding I would like to know how to tell if the AC power source is working if the doorbell actually always used battery and the only the battery icon is displayed.
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23-08-2020 12:16:27
Responses (1)
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Actually I see now that it is still necessary but not clear whether it's included with the adapter. If it isn't the question would be why not....?
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25-08-2020 11:26:49
THi @anoniimous. The Ring Plug-in Adapter, found [here](https://shop.ring.com/products/plug-in-adapter), does not require a resister. This is because the Ring Plug-in Adapter is designed to be used only with the Ring Pro. The Ring Pro does not require a resister due to the nature of its design. Let me know if you have anymore questions.
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26-08-2020 05:50:12
AI notice there is another adapter which in Australia at least, is suitable for the Ring Video Doorbell albeit with a resistor. Are you able to tell me whether the new Chime and Chime Pro are equipped with new sounds or the same old unbearable ones? Thanks...
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26-08-2020 11:59:03
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Tom_Ring
Hi @anoniimous. Our Ring Video Doorbell does not support 3rd party power adapters. We do offer a Solar Charger which can be found [here](https://store.ring.com/collections/accessories?&filters=type:power-battery). You can also wire directly to a transformer as outlined in this Help Center article [here](https://support.ring.com/hc/en-us/articles/205180710-How-to-Connect-Your-Ring-Video-Doorbell-Directly-to-a-Low-Voltage-Transformer-Without-a-Pre-existing-Doorbell-). Using a 3rd party device can void your Ring warranty, which can be found [here](https://shop.ring.com/pages/warranty). Let me know if you have any other questions.
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25-08-2020 08:46:02
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