Ring Video Doorbell
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Power level no longer showing in app for Ring Pro?
I used to be able to check the power level on my hardwired Ring Pro doorbell in the app under Device Health. I no longer see power level in the menu. Has anyone else noticed this feature disappear? How do I check the power reaching the doorbell now without buying a multimeter? Thanks.
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29-11-2020 19:22:31
Responses (5)
- C
Hi @Beergut. You should be able to see the last registered voltage in the Device Health page in the Ring App. Try triggering a test event by ringing the Doorbell, then force close and re-open the Ring App. If it is still not showing a voltage level, would you mind sharing a screenshot of what you're seeing on your end? Be sure to block out the MAC ID and any other personal information, such as the wifi network name as well.
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01-12-2020 17:09:24
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- D
Resurrecting this thread as I recently noticed it on my phone as well as my wife’s - both Samsung Galaxy S20 FEs. It’s relatively recent as it used to show the power levels. RSSI is showing without issue. I have the Ring Doorbell Pro 2 which was recently renamed officially by Ring to Wired Doorbell Pro - could be a coincidence but it was with this change I noticed the lack of the power level values.
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29-02-2024 19:11:04
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- J
Hi @DSMdude. The Wired Doorbell Pro should show its Power Output in its Device Health.
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01-03-2024 17:37:22
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- J
Hi @user73569. Thank you for that information. I will reach out to my team to have this looked into.
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01-03-2024 21:26:07
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Justin_Ring
Hi neighbors. You should now see the Power Output for your Wired Doorbell Pro. If not, please make sure you have the latest version of the Ring app.
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08-03-2024 21:58:47
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