Ring Video Doorbell
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Phantom Rings
I have a wired Ring. I've owned it for a little over a year. It has been great, but suddenly it has started to ring (mostly in the middle of the night - every single night) with no body at the door. The button is not stuck. I've reset the device (by pushing the orange button), but it's still doing the same thing. It seems others have had this problem, but I haven't seen anyone say they resolved the problem. I need a good night's sleep. If I can't get this figured out, I will have to look for a different product with a different company. Please help!
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21-03-2021 07:29:54
Responses (4)
- J
I have exactly the same problem, same details, mine is wired to the chime inside and has worked perfectly for a year, now the past few weeks it started ringing at random times with no one at the door, ad there's no video event, because no one was there, it's just ringing by itself. About once a day, once every two days, somewhere in there. Any solutions?
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24-03-2021 16:46:27
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- DS
I disabled the skill from Alexa. So will see how that goes. I don't think it is a chime compatibility issue since it has worked flawlessly until recently. I've done the orange button, replaced the diode, cleaned the terminals and now disabling Alexa.
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26-03-2021 03:08:01
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- DS
I'm still having the issue after performing all the things mentioned. Today, I noticed that when motion was detected by the Ring doorbell, my chime kit went off; this happened twice so far. Based on that, I'm thinking it is a Ring doorbell hardware issue as it should not create/establish that circuit to set off the chime.UPDATE 4/22-21 Going to buy a compatible wired door bell based on the list. If the issue persists, then I'm confident the issue is with the hardware or some firmware update.
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26-03-2021 03:10:32
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UYes, same problem as others above. Mine is basically new. Purchased a year and half ago, but not installed until now. When initially installed, it rang randomly once on the first could days. Three days after installation, it stated ringing in the middle of the night. By the time I could find a screwdriver to uninstall it, is war ringing constantly without a break.Not seeing a solution, I assume it is now worthless. Not impressed.
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04-08-2022 01:03:14
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daniel.salvatera
I just want to say that I am also experiencing this issue that appears to be on the rise recently within the community group. This started about 2 or 3 weeks ago. I even replaced the diode, cleaned the terminals and the issue still persists. This is the first time experiencing this issue since I installed this back in 2019. Please help.
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22-03-2021 18:45:59
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