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Ring Video Doorbell

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Notifications via cellular network
app-settings

Installed Doorbell Pro and all seemed to work prefect. However when I tried to check the status after leaving the house, I got a message that I needed to be connected to WiFi. Can’t you get notifications via a cellular network?

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31-03-2021 12:44:38

Responses (1)

  • M

    Hi there, @t2newlin! Your Ring app should send notifications to your mobile device, as long as there is a sufficient connection. Please ensure there is not a vpn enabled on your mobile device. When connecting to cellular data, if signal seems weaker than normal, try switching airplane mode on for a few moments, then back off. This can help to ensure you are connecting to the best cellular signal. Feel free to let us know how this goes! :)

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    31-03-2021 05:35:47

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