Ring Video Doorbell
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Notifications for Peephole camera
I no longer get notifications from my Ring Peephole camera. It used to work fine but over the last few weeks notifications have stopped.I have rebooted the modem the Mesh system and the android mobile, removed and reinstalled the app, I rebooted the doorbell but still nothing, The wifi signal is fine all the rssi is good and in the green. I do receive notifications on the Echo dot for movement. What else can i try apart from a replacement door cam. All other apps on the phone work perfectly and the signal is good and all notifications are turned ON.
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18-04-2023 18:47:39
Responses (2)
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Thank you Tom.I have alewady tried all of those but did not make any difference.
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21-04-2023 18:43:28
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THi @Aca. Sorry to hear that didn't help any. I would suggest reaching out to our support team to investigate this further. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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24-04-2023 14:03:38
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Tom_Ring
Hi @Aca. This Help Center article [here](https://support.ring.com/hc/en-us/articles/211676423-How-to-Troubleshoot-Ring-Notification-Issues-for-Android-Devices) should provide you with some steps to troubleshoot this concern. Let me know if this helps!
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20-04-2023 15:01:57
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