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D

Devinmauk

Not receiving motion alerts for ring doorbell
hardwired-battery-video-doorbell
notifications

I have not been receiving motion alerts for my doorbell. I can view history in app but only get alerted when someone actually rings the doorbell. Everything is turned on in app. I have uninstalled and reinstalled and checked all permissions on my phone. My husband is having the same issue on his phone. I even bought a wifi extender to boost the signal and I’m still getting nothing

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19-03-2021 22:25:12

Responses (1)

  • R

    Rincoena413

    I'm having the same issue since this morning. I uninstalled and installed the app and every notification setting is ON.

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    20-03-2021 17:23:31

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      A

      alanp48

      I am also having the same problem, reinstalled app, all notification settings are on, will capture video recordings of movement, but no notifications being received on any device. Chime works with doorbell.

      0

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      23-03-2021 17:08:29

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