Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

U
Not getting notifications
hardwired-video-doorbell
troubleshooting

Hi,is anyone else having issues with their doorbell not giving notifications? I received a delivery today and did not receive a notification. I have Smart Alerts set for both Person and Package and neither sent an alert. This has been happening on and off since I installed the device a little over a month ago.

165

1

0

18-01-2024 20:04:04

Responses (2)

  • J

    Hi @user74683. Is it recording the motion but not alerting you? or is it missing both the recording and the alert?

    0

    19-01-2024 18:47:07

    • U

      I have the same issue intermittently. Ring CS told me not to have Smart Alerts for both, but only one or the other.

      0

      25-06-2024 12:50:24

      Didn't find an answer ?

      Log in or create your Ring account to post a question and join in the on the conversation.

      Most Helpful Members