Ring Video Doorbell
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No support from Ring?!
wireless-security-cameras
I purchased a subscription so it would record video but when I go back to my app, it says recording is not available. Ring says I can chat with an agent but then it doesn’t let me.
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13-04-2021 11:19:20
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Tom_Ring
Hi @RonMcKinney. To have a support agent look into this for you, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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15-04-2021 11:51:59
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