Ring Video Doorbell
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No option to change wifi
wifi
battery-video-doorbell
troubleshooting
I have followed instructions and there is no option to change network to update my WiFi.I also can not reinstall as it says the doorbell is already registered. Yes to me! This should be an easy thing to do, please advise.
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31-10-2023 13:05:29
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Caitlyn_Ring
Hi @user64584. Are you a [Shared User](https://support.ring.com/hc/en-us/articles/211018223-Adding-a-Shared-User-to-Your-Ring-Account) on this Doorbell? If you did not originally set up the Doorbell under your account, you wouldn't be able to change the wifi network or perform a new setup.
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02-11-2023 18:12:35
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