Ring Video Doorbell
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No option to change wifi
wifi
battery-video-doorbell
troubleshooting
I have followed instructions and there is no option to change network to update my WiFi. I also can not reinstall as it says the doorbell is already registered. Yes to me! This should be an easy thing to do, please advise.
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31-10-2023 01:05:29
Responses (1)
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Caitlyn_Ring
Hi @user64584. Are you a [Shared User](https://support.ring.com/hc/en-us/articles/211018223-Adding-a-Shared-User-to-Your-Ring-Account) on this Doorbell? If you did not originally set up the Doorbell under your account, you wouldn't be able to change the wifi network or perform a new setup.
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02-11-2023 06:12:35
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