Ring Video Doorbell
No notification when someone changed my mode setting?
I am the owner of my ring devices, my email is listed but I have a shared user. Would I not have been notified if they changed the mode to disarm? I find that strange.
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17-05-2024 01:11:38
Responses (2)
- U
I just got off the phone with Ring support and this 'Changed Mode' notification was discontinued in their latest update. I really liked this feature because my husband and I were able to see what mode the house was in with our app. You get no notification any more. You have to go to your dashboard to see the 'Mode' of your cameras. Bummer. I provided feedback to the support person to please tell the product & engineering teams to put that feature back in and to make it configurable IF users want to get notifications of mode changes.
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29-08-2024 12:55:28
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Justin_Ring
Hi @user82342. If a Shared User changes the mode on your Alarm you should receive an alert about the change on your phone. I would make sure you have your Alarm Alerts enabled. If you do and are not getting notifications for your Alarm, give our support team a call for further assistance.
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20-05-2024 04:51:44
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