Ring Video Doorbell

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No low battery notifications & redirects here end nowhere

Had this video doorbell 3 think it is a few months and the battery had died twice. No notification to say was ever low on the app or email which is ridiculous for such a simple thing. No 'chat' help anymore and when you press to call someone (how much will this call cost me when this is not my fault on a new product?!) the links just redirect and you never even get a phone number! Little help please?

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22-08-2020 03:01:58

Responses (1)

  • T

    Hi @Aimez\_1. This Help Center article [here](https://support.ring.com/hc/en-us/articles/360045181471-Understanding-low-battery-notifications#:~:text=What%20are%20low%20battery%20notifications,with%20a%20low%20battery%20notification.) goes over battery notifications. If you're still having this concern, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

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    25-08-2020 07:06:50

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