Ring Video Doorbell

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K

Kaminogirl

Accepted Solution
No drill bit supplied with Ring Doorbell
hardwired-video-doorbell
battery-video-doorbell
installation
cs-support

My Ring Doorbell arrived today and instructions say there should be a drill bit in the kit, and there isn't. How do I get the drill bit?

8789

3

0

05-05-2021 08:59:44

Responses (4)

  • M
    Accepted Solution

    Hi there, neighbors! When you get a newly purchased Ring device, the packaging should come with installation hardware. As @Rebj2323 mentioned, this hardware can vary by device model and type. If the manual is stating a piece should be present that is not, please double check all compartments and folds inside of the packaging. If no drill bit was found, and you do not have a standard screw size drill bit, feel free to reach out to our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus) as they may be able to help further.

    0

    06-05-2021 04:00:36

      U

      There is no such thing as a standard screw size drill bit. What size bit does the doorbell mounting anchors need?

      0

      28-03-2025 01:35:45

  • R

    Which doorbell did you get? I got the ring pro 2 and it did not come with a drill bit, nor was one needed for my install.

    0

    06-05-2021 12:58:42

    • V

      I used a 3/32 bit. I notice in all these chats Ring doesn’t want to give an answer. I’ve asked and saw others ask about the drill bit size (or tell the screw size… duh) for the stick up cam. Never a straight answer. I’ll post when I put my stick up cam up. I’m installing in brick.

      0

      24-07-2023 01:20:06

      • U

        Same here. We are aware it SHOULD come with it, and would venture to guess most would bother checking the entire box before going to the trouble to post here. 

        0

        16-06-2024 10:44:54

          C

          Hi @user_5aa906. If you are missing any pieces necessary for installation, please follow up with our support team to inquire about replacement parts. 

          0

          19-06-2024 07:35:01

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