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Ring Video Doorbell

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M

MzLadyX

No Color Night Vision
negative-feedback
video-quality

I had a ring video doorbell and it had color night vision. The battery went back and was given a Ring Video Doorbell 2020 2nd Gen and it doesnt have color night vision? REALLY??

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11-04-2022 05:50:17

Responses (1)

  • T

    Tom_Ring

    Hi @MzLadyX. Only certain devices are compatible with Color Night Vision. For a list of compatible devices, you can visit this Help Center article [here](https://support.ring.com/hc/en-us/articles/360038559351-Understanding-Color-Night-Vision-and-Troubleshooting-Night-Vision).

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    12-04-2022 05:08:09

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