U
New Router - ring doorbells get to 95% and fail to connect.
battery-video-doorbell
troubleshooting
wireless-security-cameras
We’ve just upgraded our home network to a Netgear Nighthawk Router. Our Ring Video doorbells will not connect to this network. I have turned everything off and on again. I have connected it to the 2.4gHz network. I have created a dedicated guest network just for the Ring cameras ensuring it is 2.4gHz. I have changed the Security to WPA 2. Nothing works. Please advise the fix for this?
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08-12-2024 06:56:23
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Tom_Ring
Hi @user_167649. I suggest adjusting your Ports and Protocols for your router. You can find information on how to do this here.
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11-12-2024 01:08:05
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