New Ring Doorbell 3 Motion Detection Problems

Hello, I recently purchased and had the Ring Doorbell 3 installed. I have noticed that the motion detection is poor and misses quite a bit. When the doorbell was first installed, I customized the zone to my liking (avoiding the street and only encompassing my yard), left the motion settings as standard and enabled People Only Mode. Slowly I was noticing that as my wife and I (or anyone) walked up the driveway, the doorbell would not notify/record the motion until we were about halfway up our driveway. After realizing that there were events that were missed, I changed up the settings. I now have the motion sensitivity set to maximum, motion frequency set to frequently and I disabled People Only Mode. I even expanded the motion zone to encompass part of the street in front of my house but not enough to catch every single car driving by. I continue to have these problems. Just today, I had a package delivered at our house. I was notified of the motion because the postal vehicle tires were in the zone in the street at the base of our driveway. The Ring recorded the postal vehicle driving up and parking at our the base of our driveway, but then the recording stopped and never recorded the driver walking up the driveway, approaching the front door and setting the package on the porch right in camera view. Is there a way to troubleshoot the system or fix this issue? Less than a week after install, I am all but impressed with this product.