Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
My ring won’t go live
Hi I have just bought a ring doorbell yesterday. Someone has come to my door pressed the bell and since then I can’t go live. I’ve looked at wifi strength and that’s working ok it’s less than 12 feet away from the hub (WiFi router) Can anyone help or direct me on what to do. I’ve removed the battery and reinserted it I’m lost for something that was working fine connected to mobile and Alexa
4044 •
0 •
4 •
31-12-2020 17:13:18
Responses (2)
- G
My ring was working fine, all of a sudden it went offline and wont get back online. Ive done everything I rebooted my modem with the ring in the same room and still nothing. Now I am finding it impossible to talk to someone about my issue. If this continues I will find another company, to support cause this is ridiculous. It seems all the suggestions point to everything else except the Ring itself or the app. Where is the accountability?
•1
24-10-2021 19:39:18
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
pbilog
Spoke with Level 2 support and they are suggesting to check with the ISP. I don’t think everyone complaining here uses the same internet provider. So more likely, issue is with the Ring App.
1
01-01-2021 11:01:51
•