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Moving and leaving my Ring doorbell for the new owner
Does anyone know how to remove my Ring doorbell from my account? I'm moving from FL to TX and I left my Ring doorbell at my home I'm selling for the next owner. How do I remove it from my account so they can use it?
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16-07-2020 01:45:25
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Chelsea_Ring
Hi @CigarBen. You will need to go into your Ring app \> Main Menu \> Devices \> Doorbell \> Device Settings \> General Settings \> Remove this Device, you should be able to remove it from your account here. If you still have troubles getting this done, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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16-07-2020 08:24:30
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