Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
S
Motion Zones Not Limiting Alerts
hardwired-video-doorbell
app-settings
wireless-security-cameras
motion-settings

I have motion zones set up to limit alerts, however I am still getting alerts for activity outside the zones.

726

0

0

15-08-2022 07:33:55

Responses (1)

  • J

    Hi @scottmishk. If you are getting motion detection outside of the Motion Zones, you will want to look into lowering the Motion Sensitivity. To do so, follow these steps: * Open Ring app * Select the menu button (three lines, top left). * Tap Devices * Select your Ring device. * Select Motion Settings. * Choose Motion Sensitivity. * Lower the sensitivity bar and save. Another thing to consider is the positioning of your Doorbell. If a Wedge Kit or Corner Kit was added to your Doorbell, that will affect how motion is detected in the Motion Zones you have configured. This Help Center article [here](https://support.ring.com/hc/en-us/articles/360042728431-Advanced-Motion-Detection-in-Ring-Devices) has more information to look into regarding our Advanced Motion Detection for our Ring devices. Also, this Community post [here](https://community.ring.com/t/caitlyn-s-guide-to-optimizing-your-doorbell-s-motion-detection/48107) also has information on optimizing your Motion Settings. I hope you find this information helpful!

    0

    17-08-2022 07:05:45

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    3

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution