Ring Video Doorbell
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Motion Alerts Inconsistent
We have the motion zone on our Doorbell Pro configured to include our driveway. We have noticed that it alerts when we back out of our garage into the driveway (that is expected). However, there is no alert, it is not triggered, when we pull into the driveway. The only time it did so was at night, and I suspect it was because of the headlights triggering the motion detection.However, we had a delivery driver pull into the driveway at night, which did not alert the system. The driver got out of the car and walked to the front door, which also did not alert the system. We only received an alert when the delivery person rang the doorbell.This is not what we expected and not what we desired from the system. It should be alerting when someone pulls into our driveway, based on how we have the motion zones set.Cars passing the house at night (headlights on) often (though not always) trigger the alerts as well. Any suggestions?
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23-12-2019 20:00:34
Responses (8)
- A
Agreed. I don’t mind that it picks up vehicles passing - I personally want that - and I have all my zones enabled with the range bubble well exceeding where I want motion picked up in my driveway. The ring doesn’t seem to “see” any vehicle pulling into the driveway, regardless of how sensitive and h
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25-12-2019 18:05:15
WYou would think that would be the case, yes. However, that's part of what I'm talking about in saying it's inconsistent. When we initially set up the system, it was on People Only mode. It _did_ detect the car backing out of the garage, but _not_ a car pulling into the driveway. Furthermore, w
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26-12-2019 12:01:13
- B
We are having the same issue. No alert is received when someone pulls into our driveway or walks up to our door. Only get an alert when someone rings the doorbell. Not what we were expecting when we purchased this. Frustrated! Any suggestions greatly appreciated. Thank you.
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06-04-2020 22:50:00
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KExact same issue! My wife leaves for work it goes off. When she comes home nothing. She opens the garage doore and pulls in, no alerts. I can walk to the mailbox from the front door and the door bell cam will go off and spotlight cam driveway will as well. when you walk back up nothing. While I appr
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21-04-2020 13:34:40
PHi my Ring doorbell pro was working perfectly i had the zones set up to cover the area needed and put it on people only mode. It would pick up everything n the area selected for example people walking past or up to door and cars pulling up too plus when somebody opened front door etc. Since the app
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21-04-2020 20:38:41
KI am having the same issues. I have the zone set to the end of my yard and I see alot of things where people are running thru it, etc. And it used to go off then I had this issue with it kicking me out of my account and now that I'm back in it only goes off half the time.
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21-04-2020 20:45:00
HSame issues. I work off the battery and I was working fine for about 8 month then they updated the software and now it will detect a car a long way off down the street moving but nothing at the doorstep. I have all the settings set to minimum and it still triggers falsely. Originally Ring swapp
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22-04-2020 09:53:46
- M
No suggestions. But I'll say ME TOO!!My Ring Pro will pick up rapid cloud cover on a sunny day. It will pick up a cat walking to my porch in the early morning or night. It will pick up the shadows on the wall from my tree on a windy day.But occasionally it won't pick up a delivery in the day or me going outside to pick it up later in the evening.
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14-06-2020 06:07:45
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WI saw this, and _had_ to reply! There have been times when we could not determine what set off the alert. But with your post about shadows from branches or clouds passing overhead, I'm sure that's what it was on the occasions we couldn't see anything else. Yesterday, I forgot to take it off Peopl
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14-06-2020 10:22:25
- J
Similar issue here. I have gone through the wizard several time to tweak the settings. My Ring 2 will pick up the occasional delivery truck passing by (my street is about 50 feet from the door), but will NOT pick up cars pulling INTO the driveway! I'm more concerned with who pulls up to my house than who rides by! I think I should try a different product in the future, as Ring doesn't seem to want to fix these problems.
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15-06-2020 14:18:50
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PYes! Same thing happened with my Ring as well. It picks up cars going by but will not pick up cars pulling in my driveway; however, it did pick up my wife’s car backing out of the garage yesterday. The bad thing is that the street is NOT in the detect zone but my driveway is! I’ve been tweaking t
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26-02-2022 14:58:56
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WMRing
Bumping, hoping for some help!Can't understand why backing out of the garage would trigger the motion sensor, but pulling into the driveway would not. Motion zone is covering the whole driveway. It's almost more important for it to trigger when someone pulls into the driveway, than when we back out of the garage into the driveway.Any help?
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24-12-2019 18:40:41
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