Ring Video Doorbell
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C
Live View Stops on iphone app
live-view
troubleshooting
I have IOS Iphone 12. On the app, when I go live it starts for about 5 seconds then it stops. Its more redundant when I click on the mic to talk. I have ring doorbell 4 and outdoor stick up cams and it happens with all of them. I think its related to the app. I did uninstall and reinstall but it didn't help any. Any suggestions would be great!
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26-07-2022 11:52:02
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Tom_Ring
Hi @Cortezed. What is the RSSI for the device? You can find the RSSI located in the Ring app under the Device Health menu. Also, when this happens, are you on cellular data or WiFI? Try viewing the Live View on Ring.com and see if you encounter the same issue. Let me know how this goes?
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27-07-2022 22:36:47
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