Responses (2)

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  Caitlyn_Ring

  Hi @Shawry118. Do you have any [Shared Users](https://support.ring.com/hc/en-us/articles/211018223-Allowing-Access-to-Shared-Users-and-Controlling-Ring-Devices-with-Multiple-Electronic-Devices) that may have activated the Live View? If so, I'd suggest checking with them to see if they pulled up the Live View. You can also reach out to our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for any security concerns with your account. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)

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  13-07-2021 08:46:24

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• M

  meme

  Did you figure anything out? Two live view events that I did not initiate showed up this morning--acutally while I was browsing this forum. I am the only one with access to the account.

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  03-09-2022 03:01:25

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