Ring Video Doorbell

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A
Jagged/blurry image
troubleshooting
video-quality

I’ve noticed lately that my ring doorbell pro just isn’t as sharp as it used to be. I was concerned my router was a bit older and maybe it was time to purchase a new one. That didn’t seem to make a difference. My RSSI is -35, my download speed is 32.78 mbps and my upload speed is 4.01. I’ve tried switching between 2.4 GHz to 5 GHz and it doesn’t make any difference. My wifi router is about 8 feet from the doorbell and the only obstruction is the outside wall. I called into ring support and spoke to someone over the phone. He had me shut off the power at the breaker. Once the camera was up and running again, I did notice a slight improvement. I still felt it could be better, but I allowed the call to be concluded. I looked back to a video from a little over a year ago and noticed that lines just seemed a lot more crisp. I’m not sure what else I can do to improve the quality of the video. I’ll try to attach some images. Anyone have any suggestions?

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01-01-2022 19:31:58

Responses (7)

  • A

    ![image|690x318](upload://oN8r8p9S5QHsvVXKxk9TlmqcNA1.jpeg)

    0

    01-01-2022 19:32:29

    • A

      ![image|690x318](upload://qwu0zVbjtQfIqAqbCWqqcDS1rNU.jpeg)

      0

      01-01-2022 19:33:45

      • A

        ![image|231x500](upload://nKwuHY7yQrHh7uiiogGim6nrgTU.jpeg)

        0

        01-01-2022 19:34:21

        • A

          ![image|231x500](upload://dMUHlK05WUlpSraldenH9itXj73.jpeg)

          0

          01-01-2022 19:34:52

          • V

            I am having the same issue and my wifi router is about 8-10ft from ring doorbell and my RSSi is 48. This just recently became an issue. I would say within the past 6-8 weeks. I’m interested if anyone else has the same issues and/or solutions.

            0

            02-01-2022 05:34:09

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