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Ring Video Doorbell

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Is Ring Doorbell turning out to be the worst buy of my life
negative-feedback
app-settings
android
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notifications

I am starting to regret the day I ever heard of "RING" products, and Ring Support. Spent a small fortune on Cameras and doorbells for both mine and my daughters house. Currently have the Doorbell 3 that is driving me totally nuts. All setup correctly and I get notifications, the problem is too many notifications. My daughter just walked out the door, Ring notified me that someone was at my door, I look at my phone and on the ring app, its showing I have 17 Notifications. Go into the app and there is actually only 1 notification, on the doorbell camera. I have uninstalled the application, rebooted the phone then installed again, and the problem persists. I am not happy to call support as their stock answer seems to be uninstall then install again. I have cleared all notifications, The Camera has been reset Application reset Using Samsung S21 Ultra - All updates are current. Nothing quirky in my setup, in fact its more less as it is installed. I have acknowledge all the "New Feature" notifications, so its not them. No matter what I do, 1 physical notification will generate loads of notifications on the phone. The Ring product just seems to be totally unreliable and I am losing faith in it. As its all "months" old, I am inclined to send it all back for a refund on the basis that its not "fit for purpose". I don't have any other apps that will generate numerous notification counts like the Ring App does, just totally mad. How many out there are suffering the same fate?

2279

0

2

10-01-2022 05:15:11

Responses (6)

  • T

    I do not have this issue but I do have the notifications way after someone has come to the door or if they run up there is NO notification or video at all. I also agree that the application is very unstable and regret my purchase of this system. No updates to firmware of software for some time now.

    1

    10-01-2022 06:38:37

    • C

      Hi neighbors! We have a similar thread regarding this concern [here](https://community.ring.com/t/multiple-notifications-for-the-same-event/10119), which does have an accepted solution that directs you to contact our support team for further assistance with this. You can contact support at one of these [phone numbers](https://support.ring.com/hc/en-us/articles/360036196372) so they can assist with looking into this more in-depth with you.

      0

      11-01-2022 10:56:26

      • R

        Agreed. Worst product ever. My wife bought this about a year ago. It's constantly recording blank images and not even functioning 80% of the time. I've read so many forums from frustrated customers. I just took the thing down. Enough is enough. Class action anyone?

        0

        16-03-2022 04:22:39

        • R

          Agreed. Worst product ever. My wife bought this about a year ago. It's constantly recording blank images and not even functioning 80% of the time. I've read so many forums from frustrated customers. I just took the thing down. Enough is enough. Class action anyone?

          0

          16-03-2022 04:22:39

          • C

            A post was split to a new topic: Delayed notification from Ring Doorbell

            0

            28-12-2023 06:42:49

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