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pjh

iOS live view

Door bell is set up and working, but will not show live view on iPhone or iPad keep getting activating device. Yet if I connect on my desktop pc which is on the same network, via Alexa show or the google app it works. Also if I switch off WiFi and just use cellular on my iPhone it works in about 12 seconds. What is going on is there a problem with iOS app. Signal strength is extremely good. Fed up with it.Any help would be great

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03-05-2020 08:13:17

Responses (1)

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donaldinc

I noticed resetting and setting up the Ring 2 is a bit faster but not any closer to Floodlight cam. Is it just something we need to live with that the Live cam on the ring doorbell takes 4-6 seconds to load on a good day and 50% chance of it not loading at all?

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03-05-2020 15:31:00

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pjh

HiI've tried the Rapid Ring App and it makes no difference still won't load live viewI can only get live view if I'm using mobile data or any device that isn't IOS. This doesn't help as all our phones are IOS.

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07-05-2020 10:11:02

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pjh

Hi, the RSSI is 54. All other devices except IOS work ok. Just tried a chrome book and works well. We have numerous devices on the network, why do other devices work except IOS.

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08-05-2020 14:36:35

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pjh

HiI have removed the app etc my iOS is up to date. Still can't get live view to work

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23-05-2020 10:17:05

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