Ring Video Doorbell

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How to delete Amazon echo device?
hardwired-video-doorbell
troubleshooting

First time posting here. We've recently moved, and I'm trying to delete my old location (old address). When I try to delete it, it tells me "All devices must be removed before a location can be deleted." I was able to delete all the devices (video doorbell) except for an Amazon Echo. When I click on it, I see General Settings, Help & FYI, and Open in Alexa. When I click on General Settings, I only see the Device Name and the Location. There's no option to delete the device. I already went into Alexa and disabled the "Ring skill" after I saw that mentioned in another site, but that didn't seem to do anything. I can not figure out how to delete the Echo device. Anyone have a clue? Thanks!

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02-10-2022 07:11:51

Responses (1)

  • C

    Hi @FamousBeagle. Would you mind sharing a screenshot of the Ring app showing that you see an Amazon Echo device listed under your Devices list? Do you have any Ring Smart Lighting devices that you use the [Amazon Echo as a Bridge](https://support.ring.com/hc/en-us/articles/360059329551-Using-your-Echo-devices-as-a-Smart-Lighting-Bridge) for?

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    03-10-2022 10:03:34

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