Hi @Tausiagef. Once a video has been deleted from your Event History, it cannot be recovered from anywhere else as we do not store any backup files of these videos. This is to protect your privacy. I apologize for any inconvenience this may cause, and you'll want to make sure you download any important videos that you'll need. You can learn more about downloading your Ring videos in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/115001834066-Sharing-and-Downloading-Your-Ring-Videos).
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07-09-2020 09:00:44
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Caitlyn_Ring
Hi @Tausiagef. Once a video has been deleted from your Event History, it cannot be recovered from anywhere else as we do not store any backup files of these videos. This is to protect your privacy. I apologize for any inconvenience this may cause, and you'll want to make sure you download any important videos that you'll need. You can learn more about downloading your Ring videos in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/115001834066-Sharing-and-Downloading-Your-Ring-Videos).
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07-09-2020 09:00:44
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