Ring Video Doorbell

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hardwired-video-doorbell

I installed my ring pro today, as soon as I connected the components in the chime about every 10 seconds it chimes, I unhooked it and the camera works fine without it, I did hook it up properly to white wire from the transformer and return wire from door , any ideas?

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26-12-2019 09:05:39

Responses (1)

  • M

    Hey @Lorne! If you are using an existing chime kit, I recommend checking out our [Chime Kit Compatibility list](https://support.ring.com/hc/en-us/articles/209028546-Ring-Video-Doorbell-Pro-Chime-Kit-Compatibility-List). For best steps on installing the Pro Power Kit, [here](https://support.ring.com/hc/en-us/articles/208267686-Installing-the-Ring-Pro-Power-Kit-with-your-Existing-Doorbell) is our help center article on doing so. Once you've completed the setup of your Doorbell Pro, there will be an option to select chime kit type (digital or mechanical). I hope this helps! :)

    0

    30-12-2019 09:39:29

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