Ring Video Doorbell

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U
Help with choosing system and requirements
hardwired-video-doorbell
troubleshooting

Tried calling help line. Very difficult to get clear answers unfortunately. Someone suggested community would be better option for assistance if this is ok. Looking to purchase a Ring doorbell plus a possible second (outdoor security) camera at another location. Doorbell will be hardwired. Security camera may be solar powered Few questions if ok... If I am wanting to hardwire doorbell, and without buying additional parts and ending up spending more for the same functions as the battery ones: • do I look only at the ‘wired’ doorbell options? • What other parts do I require for the hardwiring (ie. do I require a Plug-In Adapter, separately sold cables, etc)? • The Chime is only for the doorbell to be heard inside house (if not using your phone)? • For the outdoor camera, has anyone used the solar spotlights (and gutter mount)? Is the solar power reliable enough to power camera and spotlight? • And for the plans, if I want to see and store from both cameras, I then need to pay three times the price of a basic (for one camera) at $15 per month? Thanks

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09-10-2023 11:41:48

Responses (1)

  • T

    Hi @user61729. I'd be happy to help. The [Doorbell Wired](https://ring.com/products/video-doorbell-wired) is not compatible with any in home chime kit. I'd suggest using a [Ring Pro 2](https://ring.com/products/video-doorbell-pro-2) instead, as this works with your chime kit and requires no battery. It is powered by your doorbell transformer that also powers your chime kit. The Ring [Chime](https://ring.com/products/chime-gen2) will play tones for any selected Ring device (motion or button push). The Solar Panal will help maintain the battery level in a Spotlight Cam as long as there is direct sunlight for 4 hours per day. You can also have multiple [Basic Ring Protect Plans](https://support.ring.com/hc/en-us/articles/360030333671-How-to-Subscribe-to-the-Ring-Protect-Plan) if you only have 2 devices. Let me know if you have any additional questions.

    0

    11-10-2023 02:23:03

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