Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
U
Help installing Pro Power Kit
hardwired-video-doorbell
troubleshooting
 Hi. My existing chime only has 4 connections/wires. 3 connections are being used as shown in the photo. When I connect my power kit to connection 0&3 the doorbell rings when the sun goes down. When I connect to 0&2 the doorbell rings. Where do I connect the power kit?
349 •
0 •
1 •
15-08-2023 10:14:04
Responses (4)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Justin_Ring
Hi @user54953. I would first try to figure out the make and model of your chime and make sure it's compatible with your Doorbell. If it's the Pro, use this [compatibility chart](https://support.ring.com/hc/en-us/articles/209028546-Ring-Video-Doorbell-Pro-Chime-Kit-Compatibility-List), and if it's the Pro 2, use this [chart](https://support.ring.com/hc/en-us/articles/360059789591-Ring-Video-Doorbell-Pro-2-Chime-Kit-Compatibility-List). Once you find out if it is compatible, use this Help Center [page](https://support.ring.com/hc/en-us/articles/115005974286-How-to-Install-Pro-Power-Kit-V2-for-Ring-Video-Doorbell-Pro) on how to install the Pro Power Kit. If you are not sure what terminals would represent front and trans, I recommend reaching out to the manufacturer of your chime for help.
0
16-08-2023 08:40:13
•