English

Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
N
Front Ring doorbell only not responding to my phone or ring chime

My front ring doorbell wont give my phone a pic or volume of who is ringing my doorbell. My chime pro isnt responding either. This started overnight. Back door ring works great but front wont respond. Wifi signal good, just wont open up picture or activate chime.

2217

0

1

15-11-2019 04:23:18

Responses (2)

  • M

    Hey @Nvlate4633! If the Chime Pro is being used to connect your Front Doorbell, try unplugging the Chime Pro and plugging it back in to allow it to reconnect. If this does not resolve the connection issues in the app, please uninstall and reinstall the app on your mobile device. Let us know how it goes! :)

    0

    15-11-2019 09:42:49

    • N

      I tried what you recommended, unplugging the Ring Chime and it did the trick. Thank you so much for your help and support!

      1

      16-11-2019 03:53:47

        R

        Re: Front Ring doorbell only not responding to my phone or ring chime

        0

        16-11-2020 07:29:06

        R

        Did you actually disconnect the Ring then reattach it?

        0

        16-11-2020 07:30:25

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    2

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution