B
forgot my email and password when i moved house and upgraded my phone
any thoughts
5500 •
0 •
0 •
12-05-2020 06:49:32
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Chelsea_Ring
Hey @bernarddrinkwater. I recommend requesting a password reset for all of your email addresses through Ring.com when you click on "Forgot password?" when trying to log in. This will help isolate what email address has the Ring account under it, and then once you know what email address, you can reset the password to log in. If you are still unable to locate this after this trial and error, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
0
19-05-2020 12:18:45
•