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Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

U

User_11

For charging the battery (Ring doorbell 2), would a 2.4A usb charger make a difference over the 2.1?
battery-video-doorbell
troubleshooting

From:[https://support.ring.com/hc/en-us/articles/115003012526-Charging-the-Battery-on-Your-Ring-Video-Doorbell-2](https://support.ring.com/hc/en-us/articles/115003012526-Charging-the-Battery-on-Your-Ring-Video-Doorbell-2)"Your Ring Video Doorbell will take around five hours to fully charge when connected to a 2.1-amp charger (usually marked 2.1a) and around ten hours when connected to a 1-amp charger (usually marked 1.0a)."2.1Amp 5hrs1Amp 10hrs2.4Amps?Would that do anything (charge slightly quicker)?If not, would it possibly damage the battery?I am asking because I would like to make a decision on whether to purchase a 3rd-party 2.1 or 2.4Amp charger for my doorbell.Thank you.

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17-12-2019 22:11:11

Responses (4)

  • P

    Pabtz

    Hi,Any news on this question please?For charging the battery (Ring doorbell 2), would a 2.4A usb charger possibly damage the battery?Thanks.

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    18-03-2020 01:07:28

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      P

      Pabtz

      Hi,Thanks for your response!I do have the orange cable (in fact I have 5 of them hehe), but my question is if I can use a USB charger with 2.4A. I have checked all recomendations and all mention to use a USB charger with 1.0A or 2.1A, so I would like to know if it is OK to use 2.4A. Just to check it is not too much and can damage the battery. Thanks.

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      19-03-2020 05:55:43

      B

      blt1301

      By looking at most of the genaric replies from Ring...I'll just say NO..use the supplied cord & buy a back-up battery.

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      25-03-2020 21:13:29

      M

      MzLadyX

      This response is less then helpful. Sorry but its a simple question but no one is hitting the wrong answer. WALL ADAPTER!!! IS A 2.4A WALL ADAPTER TOO MANY AMPS OR WILL IT WORK ALONG WITH ORANGE USB CHARGING CABLE TO CHARGE THE BATTERY WITHOUT BLOWING IT UP!!!![20220112_153744|516x500](upload://ukladjXpqhimXaER80urD1yHSpv.jpeg)

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      12-01-2022 23:39:08

  • A

    AZS

    THANK YOU FOR ASKING THIS QUESTION! I can't locate anything so I will just wing-it and let you know if it works or not. :)

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    18-06-2020 15:45:13

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      M

      MzLadyX

      No one seemed to understand the simple question. Did it work out using a 2.4A?

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      12-01-2022 23:40:09

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      allanp

      I agree with you, this should be a simple answer, yes you can use a 2.4 amp charger or no you shouldn't. I would like to know as well as my Doorbell 2 battery needs to be charged because the wired doorbell can't keep it charged up with the cold weather.

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      27-01-2022 01:12:07

  • U

    user31593

    Hi, I have just read this, using a power supply greater than the minimum required is perfectly fine. It won't damage the battery.

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    30-12-2022 11:41:00

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    • U

      user_0f5e77

      Ring made this tutorial on charging your video doorbell: https://youtu.be/sFuKOYGw23sThe RECOMMEND connecting the orange micro sd cable to 2.4a power source for the fastest charging time!! So no, it won’t damage your battery, and yes it WAS a very simple question. :)

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      15-12-2024 17:51:18

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